Five Minute Response
Watch the "5 Minute Response Guarantee" video
The fundamental difference between Provident and every other company is that we believe very strongly that the most important reason for owning an alarm is to generate an immediate response. In fact, we are the only company in North America that guarantees a response within 5 minutes of receiving an alarm signal.
How It Works...
FIRST, we limit our geographic boundaries. By focusing on Vancouver's Westside, our security personnel on foot, bicycle and in our bright yellow marked vehicles, are never more than 5 minutes away from your home.
SECOND, we will not waste time attempting to contact your premises. We assume that all alarms are REAL until proven false. Upon receipt of an alarm signal, we will get on our way within seconds to your home. If you have caused a false alarm, you call us and let us know that all is well. Otherwise, we'll be there in 5 minutes or less, guaranteed.
Our 5 minute response is what makes us unique in not only the Lower Mainland but throughout North America. It is the fastest, most efficient and reliable alarm response service available. It means homeowners on Vancouver's Westside have access to the best security available, anywhere.
Provident can provide response service to your home irrespective of which alarm company you presently use. In fact, Provident can work with the vast majority of alarm equipment already installed in people's homes in Vancouver. Typically, we only need to upgrade the control panel and can still use all of your existing motion, smoke, door, window and other sensors already installed.
Call us today to find out how easy it is to switch your existing alarm over to the real security offered by Provident.



